Frequently Asked Questions (FAQ)
Have Questions? We’ve Got Answers.
At Facility Professionals, we believe in clear communication, dependable service, and building strong relationships with the businesses we serve right here in Central Arkansas. Whether you're considering our services or are one of our valued clients, we want you to have the information you need — upfront and hassle-free.
Below are answers to some of the most common questions about our cleaning services, service areas, and how we work. And if you ever need to reach us directly, our QR Code Feedback System makes it easy to connect with our team anytime.
If you don’t see your question here, don’t hesitate to reach out — we’re always happy to help.
What types of facilities do you service?
We provide cleaning services for a wide range of commercial properties, including medical clinics, offices, dealerships, banks, schools, retail stores, and industrial spaces.
Do you offer customized cleaning plans?
Yes! Every facility is unique, and we tailor each service plan based on your building size, traffic patterns, cleaning needs, and budget. We’ll review everything during our Facility Insight Tour.
What areas do you serve?
We proudly serve Central Arkansas, including Little Rock, North Little Rock, Sherwood, Benton, Bryant, Conway, and surrounding areas.
Are you licensed and insured?
Yes, Facility Professionals is fully licensed and insured. We also maintain workers’ compensation coverage for all employees and contractors.
What cleaning services do you offer?
General janitorial services
Commercial window cleaning
Floor care (strip & wax, buffing, burnishing)
Carpet cleaning and floor maintenance
Pressure washing
Restroom sanitation and specialty services
How do I submit feedback or report an issue?
We use a QR Code Feedback System located at your facility. Simply scan the code to send feedback directly to our management team.
Our team is required to respond with photo confirmation after addressing any submitted concerns.
Do you offer after-hours or weekend services?
Yes, we offer flexible scheduling, including evenings, weekends, and overnight cleaning, to minimize disruption to your business.
How do I request a quote or schedule a Facility Insight Tour?
You can request a quote or schedule a walkthrough right on our website, or contact us @ (501)683-8070